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Phone number verification

I know my email and passcode but it’s askin for a verification that’s being sent to a old phone number

Posted on Aug 30, 2020 10:04 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2020 10:08 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


If you can sign into your account, You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage     

1 reply
Question marked as Top-ranking reply

Aug 30, 2020 10:08 AM in response to Mannynumber7

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


If you can sign into your account, You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage     

Phone number verification

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