You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Songs won't play

I recently purchased an album from the iTunes store. I have a PC running Windows 10 and I have iTunes version 12.10.8.5. The album has 28 songs but for 6 of them I get a message that the computer isn't authorized to play the songs. Which it is. I still ask the program to authorize the computer and it does. It tells me the computer is already authorized. I try to play the song and I get the same message again. Not authorized.

Windows, Windows 10

Posted on Aug 30, 2020 3:48 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2020 3:51 PM

Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.


(183619)

1 reply

Songs won't play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.