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Level 1

4 points

iTunes disabled

My payment info is updated but iTunes is still disabled please help.

Posted on Aug 31, 2020 1:36 PM

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Level 8

39,487 points

Posted on Sep 1, 2020 7:56 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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Top-ranking reply

Level 8

39,487 points

Sep 1, 2020 7:56 AM in response to mara45

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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iTunes disabled

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