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Heart rate does not work

Heart rate does not work on Apple Watch. Do I need to reset?

Apple Watch

Posted on Aug 31, 2020 6:58 PM

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Question marked as Best reply

Posted on Aug 31, 2020 7:22 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Other than that, here are some tips for a more accurate heart rate reading.

Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support



1 reply
Question marked as Best reply

Aug 31, 2020 7:22 PM in response to Sowderskdh

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Other than that, here are some tips for a more accurate heart rate reading.

Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support



Heart rate does not work

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