Why can’t I download my paid movies to watch offline?
I can download movies I already paid on my iPhone and Mac but not on my iPad.
on iPad I can watch the movies but it wouldn’t allowed me to download offline
iPad, 13
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If you still can't restart your downloads, try these steps
- Restart your iPhone, iPad, iPod touch, or computer.
- Make sure that your iPhone or iPod touch is updated to the latest version of iOS, iPad is updated to the latest version of iPadOS, or Mac is updated to the latest version of macOS. On your PC, make sure that you're using the latest version of iTunes for Windows.
- If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware.
- If you can't connect to the iTunes Store, check your settings and network connections.