My App Store account has been disabled. I was asked to contact ITUNES Support. I have several unauthorized charges on my account. I want to request a refund, and I am unable to add my credit card at this time. Please help.

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My App Store account has been disabled. I was asked to contact ITUNES Support. I have several unauthorized charges on my account. I want to request a refund, and I am unable to add my credit card at this time. Please help.

iPhone 6, iOS 10

Posted on Sep 1, 2020 7:20 AM

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Answer 1

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anonyme4321

Level 6

17,263 points

Sep 1, 2020 7:23 AM in response to sseubie

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Answer 2

sseubie Author

Level 1

8 points

Sep 1, 2020 7:30 AM in response to anonyme4321

I received a message stating the App Store is not working right now, to check back later. Is there anyone I can talk to? I having been trying to get this resolved for two weeks now. Please help, my daughter and I use online classes and can’t download anything since this account is disabled.

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Answer 3

anonyme4321

Level 6

17,263 points

Sep 1, 2020 7:36 AM in response to sseubie

Use this link: Contact - Official Apple Support

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My App Store account has been disabled. I was asked to contact ITUNES Support. I have several unauthorized charges on my account. I want to request a refund, and I am unable to add my credit card at this time. Please help.

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