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The sim card that you currently have installed in this iPhone is from a services procider that is not supported under the activacation policy.

Upon nserting sim to my Iphone11Pro Max having this message. "The sim card that you currently have installed in this iPhone is from a services provider that is not supported under the activacation policy that is currently assigned by the activation server....

iPhone 11 Pro Max, iOS 13

Posted on Sep 1, 2020 8:22 AM

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Posted on Sep 1, 2020 8:38 AM

When you purchase an iPhone there are two options, you can buy an iPhone locked to a specific carrier (often what the carriers themselves sell as contracts) or unlocked iPhones. Unlocked iPhones are often a little more expensive and you have to get a sim card from your provider. If you change providers/sim cards with a locked phone you will get an error message like the one described here. To unlock a cell phone you have to contact the provider and tell them that you have locked cellphone and you need it unlocked so you can change to another cellular service. Often times this can be difficult as the cellular provider may refer you to Apple but apple support cannot unlock the cellular service on a locked iPhone.


https://support.apple.com/en-us/HT201328

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Question marked as Best reply

Sep 1, 2020 8:38 AM in response to Noormohd1214

When you purchase an iPhone there are two options, you can buy an iPhone locked to a specific carrier (often what the carriers themselves sell as contracts) or unlocked iPhones. Unlocked iPhones are often a little more expensive and you have to get a sim card from your provider. If you change providers/sim cards with a locked phone you will get an error message like the one described here. To unlock a cell phone you have to contact the provider and tell them that you have locked cellphone and you need it unlocked so you can change to another cellular service. Often times this can be difficult as the cellular provider may refer you to Apple but apple support cannot unlock the cellular service on a locked iPhone.


https://support.apple.com/en-us/HT201328

The sim card that you currently have installed in this iPhone is from a services procider that is not supported under the activacation policy.

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