iphone 11pro stops playing music
My iphone 11pro randomly stops playing music (happened when outside). I had to restart phone to get it to work.
iPhone 11 Pro, iOS 13
My iphone 11pro randomly stops playing music (happened when outside). I had to restart phone to get it to work.
iPhone 11 Pro, iOS 13
Hi gregbdrose,
Thanks for your post! We understand that your iPhone randomly stopped playing music. Did the issue occur when on Wi-Fi or cellular? What app were you playing music from? If you haven't yet, force close the affected app and perform any available iOS update.
How to force an app to close on your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch
Let us know what you find out!
Take care!
Hi gregbdrose,
Thanks for the response. Have you checked to make sure cellular is enabled for streaming music?
Settings > Music > Cellular Data > On
Listen to music and more in the Apple Music app
If the issue continues to persist while using cellular data, we suggest you reach out to your carrier.
Wireless carrier support and features for iPhone in the United States and Canada
Hope this helps.
Best regards.
Hi. It occurs when on cellular. I am using the Music app. No updates needed.
iphone 11pro stops playing music