my phone is stuck on apple logo

Hi anikaelle,

It sounds like your iPhone is stuck on the Apple logo, and we'll do everything we can to get it working again.

Just to clarify the issue, is your Apple Watch restarting on its own, or does it appear to be frozen on the Apple logo? If your device seems to be frozen and it's displaying the Apple logo, the information on the below link may help:

If your iPhone, iPad, or iPod touch won't turn on or is frozen

For this specific issue, please be sure to follow the steps under the "If your device turns on but gets stuck during start up" part of the above link, and let us know if that helps.

Thanks!