Why doesn’t my flashlight turn on

I’ll turn my flashlight on and it wouldn’t turn on

Posted on Sep 1, 2020 4:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2020 4:43 PM

It’s possible to inadvertently launch the flashlihgt app with it dimmed all the way down.


Are you seeing a vertical slider?


https://support.apple.com/en-au/HT207281



3 replies

Sep 1, 2020 4:34 PM in response to Davismorgan23

I’d suggest you try isolating if it’s software or hardware before contacting Apple.


MAKE SURE YOU HAVE A BACKUP TO PREVENT DATA LOSS.


  1. Check for updates and apply them if any.
  2. Try a force restart: https://support.apple.com/en-us/HT201559
  3. Try erasing all the data and reinstalling the system (THIS WILL DELETE YOUR DATA, check your backup first). https://support.apple.com/en-gb/HT201252
  4. If the previous steps don’t work, the issue is related to the camera module and you’ll need to contact Apple for service via mail or in store. If you’re out of warranty or if your device has physical damage you’re likely to be charged for the service. Get help here: www.getsupport.apple.com


Step 4 is more likely from experience, but try the other steps first to be sure.


Good luck!

Vicko


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why doesn’t my flashlight turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.