2-factor authorization failed me
My son was locked out of his icloud account - not sure why. Oh, well. That's what 2-factor authorization is for. Went to apple.com and tried to log in as my son - sure enough, he's locked out. I believe the message mentioned the password had been entered incorrectly too many times. Good, some naer-do-well was foiled. So I enter his apple id and phone number and get a message saying that instructions are being sent to the phone to unlock it. Nope - no messages are sent to the phone. So I have to go through the same process and say that I don't have the phone. Then it sends a 6 digit code to that phone! What sense does that make? If a thief had the phone, would it really send a 6-digit code to the thief to help him unlock the phone? In any case, entering the 6-digit code brings me to a screen where I can enter the user ID once again and...wait for it...THE PASSWORD! WTF?! Of course the effing password won't work! SO then the only course of action is to reset the password. This triggers the fail safe reaction of completely disabling the apple ID for 24 hours while Apple evaluates the situation. I am pretty frustrated by this time. If I made a mistake, by all means, tell me what it was so that I never subject myself to this circular redundancy again! Or did Apple screw up when they couldn't send the code to the iPhone originally? PLEASE let me know!
iPhone XR