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Will not update

SO i currently am trying to update my Macbook Pro 15 inch late 2011 and it is currently on the version 10.10.1 OS X Yosemite. i want to update it but every time I try it just keeps taking me back and saying "new updates have been installed show details". How do i update my macbook?


MacBook Pro 15″, OS X 10.10

Posted on Sep 1, 2020 8:36 PM

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Question marked as Best reply

Posted on Sep 2, 2020 12:12 AM

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.


If you want to install a newer OS that is called an Upgrade. 


Your 2011 mac can only upgrade as far as macOS High Sierra.,


Please use Safari to access the following link do not use Firefox


How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS High Sierra.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

2 replies
Question marked as Best reply

Sep 2, 2020 12:12 AM in response to crystalbible

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.


If you want to install a newer OS that is called an Upgrade. 


Your 2011 mac can only upgrade as far as macOS High Sierra.,


Please use Safari to access the following link do not use Firefox


How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS High Sierra.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

Will not update

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