My screen on my iPad is not working.... unable to unlock or restart it

Hi, I’m unable to unlock or restart my iPad..... my screen is not working


iPad mini, iOS 9

Posted on Sep 1, 2020 11:25 PM

Reply
2 replies

Sep 2, 2020 3:06 AM in response to maile193

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My screen on my iPad is not working.... unable to unlock or restart it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.