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User profile for user: nearly_forty
nearly_forty Author
User level: Level 1
8 points

I can't make calls from my contacts list, but can do if I type in the number manually. Any idea how to fix this?

I can't make calls from my contacts list, but can do if I type in the number manually. Any idea how to fix this?

iPhone 6s, iOS 13

Posted on Sep 2, 2020 5:42 AM

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Question marked as Top-ranking reply
User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Posted on Sep 3, 2020 7:17 AM

Hi nearly_forty,


Thanks for reaching out here in the Apple Support Communities. We want you to have the convenience of making calls from your contact list, and are glad to help.


Since you are able to make calls if you manually enter the number, there may be a setting that is getting in the way.


Go to Settings > iPhone > and disable Dial (or Call) Assist. This explains more about outgoing call settings: Make a call on iPhone - Apple Support


Once you change that setting, restart the iPhone using “slide to power off”.

This explains how: Restart your iPhone 


Let us know if you can make calls from your contact list after the restart with this setting disabled.


Take Care.


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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Sep 3, 2020 7:17 AM in response to nearly_forty

Hi nearly_forty,


Thanks for reaching out here in the Apple Support Communities. We want you to have the convenience of making calls from your contact list, and are glad to help.


Since you are able to make calls if you manually enter the number, there may be a setting that is getting in the way.


Go to Settings > iPhone > and disable Dial (or Call) Assist. This explains more about outgoing call settings: Make a call on iPhone - Apple Support


Once you change that setting, restart the iPhone using “slide to power off”.

This explains how: Restart your iPhone 


Let us know if you can make calls from your contact list after the restart with this setting disabled.


Take Care.


Reply

I can't make calls from my contacts list, but can do if I type in the number manually. Any idea how to fix this?

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