Jackielai Author

Level 1

4 points

Apple product purchase

Dear Sir / Mdm

I have received Apple.com to billing me , but I did not purchase anything from Apple.com . kindly advise what can I do .. thanks .

Jackie Lai

MacBook Pro 15″, macOS 10.15

Posted on Sep 2, 2020 7:06 AM

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Top-ranking reply

Level 10

180,858 points

Posted on Sep 2, 2020 7:16 AM

read

Identify legitimate emails from the App Store or iTunes Store - Apple Support

and

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and

https://www.apple.com/ca/legal/more-resources/phishing/

if you can verify you really have been billed then try

Request a refund for apps or content that you bought from Apple - Apple Support

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Top-ranking reply

Level 10

180,858 points

Sep 2, 2020 7:16 AM in response to Jackielai

read

Identify legitimate emails from the App Store or iTunes Store - Apple Support

and

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and

https://www.apple.com/ca/legal/more-resources/phishing/

if you can verify you really have been billed then try

Request a refund for apps or content that you bought from Apple - Apple Support

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