Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My account has been disabled. I was hacked

How do I get my account enabled?



iPad, iPadOS 13

Posted on Sep 2, 2020 11:14 AM

Reply
Question marked as Best reply

Posted on Sep 2, 2020 11:21 AM

Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


If your Apple ID is locked or disabled - Apple Support.    


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

1 reply
Question marked as Best reply

Sep 2, 2020 11:21 AM in response to dgleason

Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


If your Apple ID is locked or disabled - Apple Support.    


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

My account has been disabled. I was hacked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.