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I have and iPad and an iPhone under the same account. I recently received $15 in iTunes money. It was meant to be on my iPad but then I had redeemed it on my iPhone. Now the money wont show on my iPad but will on my phone. Is there a way to transfer it or ask apple to? Or is it just gonna have to stay like that?
iPad, iPadOS 13
Hi there Balloon_Animal,
We’re happy to see that you posted to the Apple Support Community for assistance and we understand you're having issues syncronizing your balance. It's going to be our pleasure to help out. We recommend trying these steps first with the iPad and iPhone:
"Learn more
Let us know what you find.
Have a fantastic rest of your day!
Hi there Balloon_Animal,
We’re happy to see that you posted to the Apple Support Community for assistance and we understand you're having issues syncronizing your balance. It's going to be our pleasure to help out. We recommend trying these steps first with the iPad and iPhone:
"Learn more
Let us know what you find.
Have a fantastic rest of your day!
Thanks for the info! I signed out and back in on my iPad and it worked!! Thank you so much!
Balloon_Animal,
Cool! We're happy to hear that did the trick. You're very welcome.
Take care.
iTunes money shows up on iPhone but not ipad
