Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

slavek129 Author

Level 1

4 points

Apple TV unable to power on

Already tried unplugging the power cable still not getting any white light from the unit. Any other tricks to try?

Apple TV 4K, tvOS 13

Posted on Sep 2, 2020 5:53 PM

Reply

Best reply

Level 3

537 points

Posted on Sep 2, 2020 5:55 PM

Hi there,

Try following this guide: https://support.apple.com/en-gb/HT200197

If the problem still persists then contact apple support directly because it may be a hardware issue.

LW78

View in context

Similar questions

2 replies

Best reply

Level 3

537 points

Sep 2, 2020 5:55 PM in response to slavek129

Hi there,

Try following this guide: https://support.apple.com/en-gb/HT200197

If the problem still persists then contact apple support directly because it may be a hardware issue.

LW78

Reply

Level 8

36,342 points

Sep 2, 2020 7:27 PM in response to slavek129

Try the steps from this Help Document : If your Apple TV doesn't turn on - Apple Support

Reply

Apple TV unable to power on

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up