How to activate correctly a gift card for iTunes and AppStore?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance. You'll likely need proof of purchase.

(183710)

Markers155 Said:

"Apple gust card I got a gift card for iTunes and AppStore for my birthday. I tried redeeming it but it said it wasn’t activated correctly. How do I activate it correctly?"

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Where was this Purchased?:

This all comes down to original method of purchase. Three Scenarios to Troubleshoot:

• If Purchased at a Retailer:

Take this back to the seller, an request a swapout. This time, add it to your account right-then-and-there at the cash register after the transaction goes through.

• If Purchased Online:

If you purchased this online and at a Web site, contact them, seeing what your options are when it comes to gift card scams.

• If Purchased In-Person:

If this was a face-to-face purchase, there may be nothing that can be done about this, but a refund from the seller.

Important Links:

• If you Can't Redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or Content cCode - Apple Support
• About Gift Card Scams - Apple Support