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Mobile data update failed

Mobile data update failed



[Re-Titled by Moderator]


iPhone 7 Plus, iOS 13

Posted on Sep 3, 2020 3:26 AM

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Question marked as Best reply

Posted on Sep 3, 2020 3:47 AM

Few Carrier (Cellular Service Provider) do not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • BSNL in India which provides APN pin to be updated manually as bsnlnet


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


Use the APN pin based on your carrier. Ask them or google and search.


If you do see the option to enter APN then the only option is give below


Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

2 replies
Question marked as Best reply

Sep 3, 2020 3:47 AM in response to meer288

Few Carrier (Cellular Service Provider) do not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • BSNL in India which provides APN pin to be updated manually as bsnlnet


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


Use the APN pin based on your carrier. Ask them or google and search.


If you do see the option to enter APN then the only option is give below


Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

Mobile data update failed

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