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genna7777 Author

Level 1

4 points

Credit card

Hi,

I found an unauthorized subscription on my credit card and the bank blocked my card. The new card is on the way to me to Costa Rica where I’m stuck because of covid (they said I will get it in 5 business days) but my iCloud payment was due 2 days ago. I’ve tried to contact apple but I couldn’t find a way. What can I do? Is there an e-mail where I can write to get help? I don’t want them to delete my files and pictures.

Posted on Sep 3, 2020 4:05 AM

Top-ranking reply

zinacef

Level 10

88,486 points

Posted on Sep 3, 2020 2:42 PM

See --

If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

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Credit card

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