Roblox

You cannot download software to an iOS based device unless what you want to purchase is available as an app for the App Store.

As it turns a quick check and it appears as long as your iPad is running iOS 8 or higher, you can download the Roblox app.

Click this link --> https://apps.apple.com/us/app/roblox/id431946152

Here is a link to request a refund from the app store --> Request a refund for apps or content that you bought from Apple - Apple Support

This is no help trying to get point owed to us I purchased

They are robux I’ve paid for my granddaughter is upset about this

I have no clue what you mean. You are owed what from whom? Roblox is a free app which offers In App Purchases.

The game money is not free we did not get we paid for how do you get a refund or game money owed