My new Mac is stuck forever on “setting up your account”

My new Mac is stuck forever on “setting up your account” is this normal/ what can I do?

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Posted on Sep 3, 2020 1:16 PM

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Kappy

Level 10

362,007 points

Posted on Sep 3, 2020 2:25 PM

Force shutdown. Press and hold down the Power button until the computer shuts down. Wait 30 seconds, then reboot the computer. See if that picks up where it stalled.

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2 replies

Top-ranking reply

Kappy

Level 10

362,007 points

Sep 3, 2020 2:25 PM in response to vienna98

Force shutdown. Press and hold down the Power button until the computer shuts down. Wait 30 seconds, then reboot the computer. See if that picks up where it stalled.

vienna98 Author

Level 1

4 points

Sep 3, 2020 4:14 PM in response to vienna98

Thank you problem solved!

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My new Mac is stuck forever on “setting up your account”