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assistance with activation lock

my iphone4s did an activation lock , i put in my details but it keeps saying it cant unlock using my apple id , what should i do?

iPhone 4S

Posted on Sep 3, 2020 3:12 PM

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Level 10

727,967 points

Posted on Sep 3, 2020 3:17 PM

If it's locked to a different Apple ID, log in wih that one or contact the person who can.

If it was previously locked to the Apple ID you're logging in with, supply Apple with the iPhone's original purchase receipt.

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