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Level 1

4 points

My iphone 11 is stuck

My iphone 11 has been stuck on the apple screen for over 16 hours. I do not know how to turn it on. I have tried restarting it bu nothing works.

iPhone 11, iOS 13

Posted on Sep 3, 2020 3:27 PM

Top-ranking reply

Community+ 2024

Level 10

125,387 points

Posted on Sep 3, 2020 3:50 PM

Here’s the sequence, ending with contacting Apple Support for options and alternatives, if nothing listed here works:

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