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Unable to verify account name or password

Recently I keep being asked for my iCloud password on my iMac. I enter it in preferences and just get this:



which is nuts because I am entering the correct passwords and it works fine on other devices (eg iPad, iPhone, etc)


Any answers?

iMac Pro

Posted on Sep 4, 2020 12:31 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2020 7:30 AM

Hello blackcomb greens,


We understand you are receiving an alert when signing into iCloud preferences on your Mac. You’re in the right place, we’d be glad to assist in seeking a solution.


Please make sure that you have restarted your Mac and checked for updates: How to update the software on your Mac


Let if know if you still have the issue after updating.


Take care.

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Question marked as Top-ranking reply

Sep 5, 2020 7:30 AM in response to blackcomb greens

Hello blackcomb greens,


We understand you are receiving an alert when signing into iCloud preferences on your Mac. You’re in the right place, we’d be glad to assist in seeking a solution.


Please make sure that you have restarted your Mac and checked for updates: How to update the software on your Mac


Let if know if you still have the issue after updating.


Take care.

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Unable to verify account name or password

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