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Black screen

is there hope in fixing a black screen on my iPad, it seems to be operational with exception to the black screen.

iPad Air, iOS 12

Posted on Sep 4, 2020 4:33 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2020 4:43 AM

We, just users like you, can't diagnose that kind of issue remotely, sorry.

Try a forced restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

If the issue persists, contact Apple Support using this link:--> Get Support

or

make an appointment at an Apple Store or AASP (Apple Authorized Service Provider) among this list:

Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 4, 2020 4:43 AM in response to Napleshillpeople

We, just users like you, can't diagnose that kind of issue remotely, sorry.

Try a forced restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

If the issue persists, contact Apple Support using this link:--> Get Support

or

make an appointment at an Apple Store or AASP (Apple Authorized Service Provider) among this list:

Apple – Location Selector

Regards

Giulio

Black screen

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