Unable to download windows supporting software

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Level 1

8 points

Unable to download windows supporting software

It's throwing an error while downloading the windows supporting software through boot camp to fix the wifi error on windows 10 since the OS Catalina doesn't show the OSXRESERVED drive on windows to install the WIFI drive.

The error pops that its unable to save on the chosen location and the system is trying to add a helper tool. Further, adding the helper tool, it requires the system password, and I've mentioned it multiple times, and it still pops both the error messages and asking for the password continuously.

Please help me to sort out this issue to have the WIFI connection ASAP. Thanks

MacBook Air 13″, macOS 10.15

Posted on Sep 4, 2020 11:45 AM

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Answer 1

shamalshaz Author

Level 1

8 points

Sep 5, 2020 6:22 AM in response to Loner T

I've followed the instruction, and still, I cannot save the Windows support software, and the error screenshot link has been attached for your reference. I'm entering the password multiple times, and it always pops up.

Is there any way to sort this matter and can you please support.

Error on the WIFI on windows is, The WIFI is showing in aeroplane mode it cannot be switched.

https://we.tl/t-iNsLXFBqY2

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Answer 2

Loner T

Level 9

59,526 points

Sep 4, 2020 7:41 PM in response to shamalshaz

What is the wifi error?
Are you trying to follow instructions in Download and install Windows support software on your Mac - Apple Support to address missing drivers?

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Answer 3

shamalshaz Author

Level 1

8 points

Sep 11, 2020 6:10 AM in response to Loner T

I've tried download that, and still, I cannot save the Windows support software, and the error screenshot link has been attached for your reference as shared earlier. I'm entering the password multiple times, and the error always pops up.

Is there any way to sort this matter and can you please support.

https://we.tl/t-iNsLXFBqY2

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Answer 4

Loner T

Level 9

59,526 points

Sep 18, 2020 9:25 AM in response to shamalshaz

Did you manage to install Bootcamp drivers?

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Answer 5

Loner T

Level 9

59,526 points

Sep 10, 2020 2:42 PM in response to shamalshaz

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Answer 6

Loner T

Level 9

59,526 points

Sep 6, 2020 10:07 AM in response to shamalshaz

If you do not have the wireless driver installed, you will run into issues. If you BC Assistant -> Action -> Download and a USB2 Flash drive, are you able to download the drivers?

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Answer 7

shamalshaz Author

Level 1

8 points

Sep 10, 2020 11:27 AM in response to Loner T

I really could not find the option under action, could you delineate in details please.

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Answer 8

Loner T

Level 9

59,526 points

Sep 11, 2020 6:49 AM in response to shamalshaz

If BC Assistant is causing issues, you can try Brigadier (https://github.com/timsutton/brigadier). This will let you download the WindowsSupport files.

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Answer 9

shamalshaz Author

Level 1

8 points

Sep 18, 2020 2:28 AM in response to Loner T

Somehow i managed to connect to the WIFI, but i cannot hear the audio and use bluetooth as well, is there any quick way to fix this?

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Unable to download windows supporting software

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