iPhone App Store is disabled

I I have tried to do an update to the Wells Fargo mall mobile app on my iPhone and it keeps telling me it’s been disabled and I’m not sure why


[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on Sep 4, 2020 12:13 PM

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Question marked as Top-ranking reply

Posted on Sep 5, 2020 1:29 PM

Hello Crysored,


From what you've described it sounds like your account has been disabled in the App Store, and we'd like to get you pointed in the right direction for a resolution. Please follow the "contact Apple Support" hyperlink located on our page here: If you see a message that says 'Your account has been disabled in the App Store and iTunes'


This link will share available options to contact Apple Support in your region. You can also find the direct number for your region, or regions near you, here: Contact Apple for support and service


We hope that this helps. Take care!

3 replies
Question marked as Top-ranking reply

Sep 5, 2020 1:29 PM in response to Crysored

Hello Crysored,


From what you've described it sounds like your account has been disabled in the App Store, and we'd like to get you pointed in the right direction for a resolution. Please follow the "contact Apple Support" hyperlink located on our page here: If you see a message that says 'Your account has been disabled in the App Store and iTunes'


This link will share available options to contact Apple Support in your region. You can also find the direct number for your region, or regions near you, here: Contact Apple for support and service


We hope that this helps. Take care!

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iPhone App Store is disabled

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