My camera is not coming up on my computer

kiwana80 Said:

"My camera will not come on for the Mac book pro"

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Please Provide More:

• What is the year and model of your MBP?:

1. Go to: Apple Menu
2. Select: About this Mac
3. See: Second-Line Down

• When did this All Start?:

Maybe it is covered somehow (Tape, etc). What happens when you open Face Time App? Do you get any errors?

• Any Recent Installations?:

Updates or Applications can always manipulate settings, technically.

I'm having trouble activating my computer camera on my Mac Book Pro. Can someone help me out?

OldPolevaulter Said:

“I'm having trouble activating my computer camera on my Mac Book Pro. Can someone help me out? [...]I have a Mac Book Pro Version 10.15.6, 4GB 1600 MHz DDR3, 2.5 GHz Dual Core Intel Core i5””

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Contact Apple Support:

See if this can be looked into, ask what your options are for getting this serviced.

• Contact Us - Choose Locations
• U.S.A. (800)MY-APPLE
• Ask to speak with the Apple Store Staff
• Proceed from there as necessary

• Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

• Back up your Mac:

Start by Creating a Time Machine Backup of your Mac. That way you could be assured that you have something you restore your Mac to due to and removals of sorts from-here-on-out (ie when re-installing the macOS, as mentioned below).

• RAM is Low:

Your RAM is extremely low, and this would cause things not to react fast and right away, particularly when multitasking(running many items at once).

• Uninstall Security Software:

So, consider uninstalling Security Software (if installed), as it just gets in the way by running itself in the background. Use the uninstaller, found directly on the manufacture’s site. Getting it elsewhere May result in malware or spyware being installed.

• Create a New Administrator User:

Create a new Administrator user and see what happens. If it does not occur, then it is something configured in your current user. Create this as the Administrator in:System Preferences > Users & Groups

• Boot into Safe Mode:

Try logging in using Safe Mode (Hold down shift key upon boot). See if you can log in. Items only load as they do by default, while you are booted into Safe Mode. All caches are set aside.  Go Here: Use safe mode to isolate issues with your Mac - Apple Support

• Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be placed back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support

• USB Bootable Installer:

Are you concerned of losing data? If not, format the disk then install the macOS. Create a USB Bootable Installerfor Mojave. Then, install it. Go Here: How to create a bootable installer for macOS - Apple Support

I have a Mac Book Pro Version 10.15.6, 4GB 1600 MHz DDR3, 2.5 GHz Dual Core Intel Core i5