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User profile for user: Mkglover22
Mkglover22 Author
User level: Level 1
4 points

iOS 13.7 issues

This is the issue I am having but there is no problem with the wifi I am using. I have retried so many times.Any help

iPhone 7, iOS 13

Posted on Sep 5, 2020 2:19 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,030 points

Posted on Sep 5, 2020 2:20 AM

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,030 points

Sep 5, 2020 2:20 AM in response to Mkglover22

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


Reply

iOS 13.7 issues

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