iPhone contacts different from iCloud
At the bottom of iCloud counts it says 1400. iPhone says 1539. I am syncing iPhone with iCloud why are they different?
At the bottom of iCloud counts it says 1400. iPhone says 1539. I am syncing iPhone with iCloud why are they different?
Hey Wstark,
It sounds like you're looking for information on why you may see more contacts stored on your iPhone than in iCloud. We can understand wanting to know more information about that. We want to help.
It's possible that there are other email accounts set up on your iPhone that are storing contacts other than iCloud. You can check to see which accounts are storing contacts by going to Settings > Passwords & Accounts and viewing the accounts listed there to see which have Contacts enabled. You can learn more about that here: Manage and delete contacts on your iPhone, iPad, or iPod touch
Thanks!
Hey Wstark,
It sounds like you're looking for information on why you may see more contacts stored on your iPhone than in iCloud. We can understand wanting to know more information about that. We want to help.
It's possible that there are other email accounts set up on your iPhone that are storing contacts other than iCloud. You can check to see which accounts are storing contacts by going to Settings > Passwords & Accounts and viewing the accounts listed there to see which have Contacts enabled. You can learn more about that here: Manage and delete contacts on your iPhone, iPad, or iPod touch
Thanks!
Hey Wstark,
Thanks for looking into that.
Next, we'd recommend turning iCloud Contacts off in Settings > Your Name > iCloud, then turning them back on again to see if that updates to the correct number for you.
Thanks!
Hey Wstark,
Thanks for trying that. Next, we'd recommend trying the steps in this article to see if that helps: If your iCloud Contacts, Calendars, or Reminders won’t sync
If you need further assistance, reach out to Apple Support here: Get Support
Thanks!
No change after following suggestions.
The number of contacts shown in iCloud is 1402 and on my phone its 1539. But the beginning and end of the contacts list in both places are equal. I'm wondering if just the count shown in iCloud is wrong.
Hi jeremy_v
I have multiple accounts that seem to be stored on contacts on iphone. It is unclear to me where they all back up to. But when I tried to transfer my contacts to a new iphone I only have about 300 contacts on my new, vs over 500 on old. How can I get all old contacts to synch to one place and transfer them all at once to my new phone?
Thanks
The only contact options checked on my iPhone are iCloud. I can add a contact on my phone but iCloud still is stuck on 1400
Still no luck. Contact quantity in Cloud is now 1402 but phone shows 1539.
iPhone contacts different from iCloud