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I’ve been billed for things I didn’t buy.

what should I do?

I be been billed incorrectly.

iPhone 6 Plus, iOS 12

Posted on Sep 5, 2020 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2020 2:39 PM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 5, 2020 2:39 PM in response to dori1951

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

I’ve been billed for things I didn’t buy.

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