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iphone x stuck on sign in passcode screen

iphone x stuck on sign in passcode screen. #s1, 4 keys don't work


Posted on Sep 5, 2020 5:54 PM

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Posted on Sep 5, 2020 6:01 PM

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - your phone might need service ➔ Contact Apple for support and service - Apple Support


Axel F.



1 reply
Question marked as Best reply

Sep 5, 2020 6:01 PM in response to iWils

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - your phone might need service ➔ Contact Apple for support and service - Apple Support


Axel F.



iphone x stuck on sign in passcode screen

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