You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchase Refund

hello,

i was deducted €16.99 from my account and its not showing in my purchase history.

here below i attached photos to show what have been done and i haven't done this purchase myself



[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 6, 2020 5:37 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2020 5:40 AM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you still can't find out what made the charges,

Contact apple by the link in that article.


or:

Contact Apple for support and service - Apple Support


Good luck!


1 reply

Purchase Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.