Code 4xxx/6/40000005

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rkhomes Author

Level 1

8 points

Code 4xxx/6/40000005

What does this code indicate in hardware test: 4xxx/6/40000005

MacBook Pro 13″, macOS 10.13

Posted on Sep 6, 2020 10:31 AM

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Answer 1

Top-ranking reply

kaz-k

Level 9

50,196 points

Sep 6, 2020 10:43 AM in response to rkhomes

It seems your MacBook Pro has battery related issue. You'd better make Genius Bar reservation if your neighborhood retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations

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Answer 2

Sep 6, 2020 10:33 AM in response to rkhomes

rkhomes wrote:

What does this code indicate in hardware test: 4xxx/6/40000005

If you hold the option key and click on your BATT icon in the upper right menu bar—what is the condition?

Anything but Condition: Normal needs to be replaced

You do not say what exact Mac this is?

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Answer 3

rkhomes Author

Level 1

8 points

Sep 6, 2020 10:41 AM in response to leroydouglas

Macbook Pro. The battery was replaced about a month ago by a person who said he knew how to replace batteries. Could he have used a battery that was not Apple “certified”? I ran the hardware test because my wife’s Macbook Pro would not play a DVD and that’s as far as I got. I really wanted to verify that the CD player was working. How do I do that?

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Code 4xxx/6/40000005

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