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I need help with my Apple ID

I can’t update my apps because I can’t login to my Apple ID I have change the password many times and still the same things

iPhone 11, iOS 13

Posted on Sep 6, 2020 10:41 AM

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Question marked as Best reply

Posted on Sep 6, 2020 11:36 AM

What happens when you try to log in? Account disabled? Connection problems?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


App Store, iTunes Store, or other Apple services - If you can't connect


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.   

1 reply
Question marked as Best reply

Sep 6, 2020 11:36 AM in response to Imnancy21

What happens when you try to log in? Account disabled? Connection problems?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


App Store, iTunes Store, or other Apple services - If you can't connect


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.   

I need help with my Apple ID

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