Yesterday, a friend got a call from the Seattle Apple Store, phishing.

Yesterday, a friend in Maryland got a call from the Seattle Apple Store (206) 892-****.  This phone number is for a legitimate Apple Store in Seattle, Washington.  My friend did not answer the spoofed call, and the voicemail directed him to call (206) 892-****.  He is convinced that this store at Apple University Village, Seattle, WA 98105, is occupied and there are people in cahoots with phishing people on India who have broken into the databases and compromised everyone's number.  I suspect that the number calling is spoofed, and the message left was bogus.  The only way to be compromised in answering the call real-time, and actively giving the phishing culprits your personal info.


Would you please tell me that it's simply a scam? And there is no world-wide conspiracy to take over the Seattle Apple Store?  I think it's a kid in India with a spoofing app he got for his phone and nothing else.


Right now he is telling everyone about this occupied store stealing info from the Apple-user databases.


[Edited by Moderator]

Posted on Sep 6, 2020 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2020 5:47 PM

Your call did not come from that Apple store. Apple will never contact a customer via phone or email or SMS except in reply to an interaction that you began.


Your call most likely came from a scammer who spoofed the Caller ID of a legitimate Apple store in order to get you to reveal your personal information. Although they don't enjoy doing it, your phone company can use their resources to identify the physical node and line where the call actually originated from. They need the exact date, time of day and duration of the call in order to find the record in their SS7 call logs.

2 replies
Question marked as Top-ranking reply

Sep 6, 2020 5:47 PM in response to ValHarris

Your call did not come from that Apple store. Apple will never contact a customer via phone or email or SMS except in reply to an interaction that you began.


Your call most likely came from a scammer who spoofed the Caller ID of a legitimate Apple store in order to get you to reveal your personal information. Although they don't enjoy doing it, your phone company can use their resources to identify the physical node and line where the call actually originated from. They need the exact date, time of day and duration of the call in order to find the record in their SS7 call logs.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Yesterday, a friend got a call from the Seattle Apple Store, phishing.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.