Unusual distorted images on webpage?

Hello,

I have encountered a problem with certain images on Etsy.

The small profile picture for a seller on any page becomes elongated. Also pictures people have added to reviews at the bottom of the page. Item images at the top are fine?

I have attached 2 screenshots of the same page.

This must have something to do with my system as when I try Chrome the Etsy profile picture or pictures on posts don't even appear?

Two browsers on the same computer having problems.

Is there something I need to delete in my system?

I used Photo Booth to upload an image. I also uploaded a test compressed file to Etsy as a digital download - it started after doing this?

I have deleted caches in safari, history and deleted cookies and website data.

But Chrome has problems too?


I am completely out of depth with this sort of technical software problem so can anybody help please.


Thank you for any help.


2 images below:


iMac 27″ 5K, macOS 10.15

Posted on Sep 7, 2020 5:27 AM

Reply
8 replies

Sep 8, 2020 7:18 AM in response to hemmick reef

Hello hemmick reef,


Thanks for using Apple Support Communities.


We understand you are seeing some issues when trying to view a website. We are happy to help provide some help on this.


You have done some great troubleshooting already by clearing your cache in Safari. We would like to look in to it a bit deeper as this is happening with more than just Safari.


To start, we would like to try booting your Mac in to Safe Mode and testing to see if the same issue is occurring. Take a look at the steps listed here for how to boot in to Safe Mode:


How to use safe mode on your Mac


Keep us updated.


Best Regards.

Sep 8, 2020 9:41 AM in response to hemmick reef

hemmick reef wrote:

Crumbs...... Are you actually seeing the same problem on your computer?

Yes in Safari, no in Firefox. I just deleted the screen shot I took in Safari. I could take another but it's the same as yours.

I thought it was something I'd done.

Nope

I'm surprised that there isn't a big hoo-ha going on with Etsy sellers if this is happening all over?

Maybe it is being reported. Not by me though, first time I've been to the site.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unusual distorted images on webpage?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.