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User profile for user: Abcd5431
Abcd5431 Author
User level: Level 1
4 points

I have received a receipt for a purchase that is not ours.

I have received a receipt for a purchase that is not ours. How can I stop all unauthorized charges?




[Personal Information Edited by Moderator]

UNU8000,

Posted on Sep 7, 2020 8:00 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,095 points

Posted on Sep 7, 2020 8:06 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,095 points

Sep 7, 2020 8:06 AM in response to Abcd5431

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

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I have received a receipt for a purchase that is not ours.

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