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Unlock disabled ipad

I tried severally to unlock my disabled ipad through iTunes but keep getting this error.

iTunes could not connect to this iPad. An unknown error occurred (0xE8000015)

Posted on Sep 7, 2020 11:05 AM

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Posted on Sep 7, 2020 11:58 AM

Did you follow these instructions?

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

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Unlock disabled ipad

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