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Not able to synch iPhone X via Finder on Macbook

Unsuccessful at syncing my iPhone X to my MacBook Pro (macOS Catalina 10.15.6). iPhone X IOS 13.7.

When connected via USB the phone appears in the sidebar sporadically; meaning, it flashes on and off. There is never a chance to click on it and start a backup.


I have opened the Systems Window/USB and the iPhone does appear there.


Desperately need this solved and backup my phone and export photos.

iPhone X, iOS 13

Posted on Sep 7, 2020 12:09 PM

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Posted on Sep 7, 2020 1:47 PM

Just finished call w Apple Support and screen sharing on MacBook. Was finally able to backup switching to a different lightening cable. Problem appears to be in my cable or port.

Solved until next time I try to update.

6 replies

Not able to synch iPhone X via Finder on Macbook

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