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I cannot upgrade my OS X Yosemite 10.10.5 and my iTunes will not recgonize my new iPhone 11 pro. What to do?
Can I add a new version of iTunes? But keep the old which has my old phone, iPhone 6, back up?
iMac 21.5″, OS X 10.10
Hello, suzannefrommetairie.
Thank you for using Apple Support Communities.
From reading your post, it's understood your iPhone 11 Pro won't be recognized with iTunes on your Mac using OS X Yosemite. iOS 13 requires iTunes 12.8.2 or later which is supported on OS X El Capitan or later. You can check out this article to double check to see if you can update: How to upgrade to OS X El Capitan
If you can't update, OS X, you can look into using iCloud for backups as an alternative: How to back up your iPhone, iPad, and iPod touch
Let us know if you have any further questions.
Cheers!
Yosemite and Iphone 11 pro - iTunes does not recognize my new iPhone 11 pro
