Question: iPad Pro 11 stopped working with the Apple magnet case/keyboard. Did the recent update, turned iPad on/off and still not working “accessory not supported)

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iPad

Question: iPad Pro 11 stopped working with the Apple magnet case/keyboard. Did the recent update, turned iPad on/off and still not working “accessory not supported)

iPad Pro 11 stopped working with the Apple magnet keypad cover - says accessory not supported. I’ve updated the iPad, turned it on/off and it doesn’t appear to have dirt etc on the 3 little prongs....what else?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Sep 7, 2020 12:08 PM

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Answer 1

karina184

Community Specialist

Sep 8, 2020 8:35 AM in response to Upperkeys2 In response to Upperkeys2

Hey Upperkeys2,

Thanks for using Apple Support Communities! We understand you're getting an "Accessory may not be supported" error. We are happy to provide some information to help.

Checking for debris and updating are great first steps, so awesome job there. Also ensure you haven't missed any of the other steps to resolve this found here: If you see an 'Accessory may not be supported' alert

Thanks again, and have a great day!

Sep 8, 2020 8:35 AM

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Question: Q: iPad Pro 11 stopped working with the Apple magnet case/keyboard. Did the recent update, turned iPad on/off and still not working “accessory not supported)

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Question: iPad Pro 11 stopped working with the Apple magnet case/keyboard. Did the recent update, turned iPad on/off and still not working “accessory not supported)