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I am trying to add payment to my iphone but i get a message saying my account has been disabled in the appt store and itunes. How do I fix this?

I am trying to add payment to my iphone but i get a message saying my account has been disabled in the appt store and it?

iPhone X, iOS 13

Posted on Sep 7, 2020 1:47 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2020 1:52 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Sep 7, 2020 1:52 PM in response to melaine243

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

I am trying to add payment to my iphone but i get a message saying my account has been disabled in the appt store and itunes. How do I fix this?

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