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reset ipad after being diabled

how do i reset my ipad it is showing disabled. i followed the directions on shutting down then hold home button untill restore screen appears but no screen appears. any helpful hints

Posted on Sep 7, 2020 8:17 PM

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Question marked as Top-ranking reply

Posted on Sep 8, 2020 3:19 AM

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

2 replies
Question marked as Top-ranking reply

Sep 8, 2020 3:19 AM in response to bob akin

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Sep 7, 2020 8:29 PM in response to bob akin

Try resetting your iPad using the find my iPhone app on another iOS device or your computer:

  1. Go to http://www.iCloud.com
  2. Sign in with your Apple Id.
  3. Look for the find my iPhone app.
  4. Click on "Show devices using Find my iPhone." Your iPad will appear.
  5. Click on your iPad and scrole down till you see the "erase this iPad" button.
  6. If that doesn't work try restoring your iPad using iTunes:
  7. Open iTunes on your computer and connect your iPad to your computer using the USB cable.
  8. Press and hold down the home and power buttons until iTunes detects your iPad in recovery mode.
  9. When you see the prompt on the screen, click restore.
  10. Follow the instructions on your computer to restore your iPad to its factory settings.
  11. More information on this article: https://support.apple.com/en-ca/HT204306

Hope this helps.

reset ipad after being diabled

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