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Apple TV Sign in Issues

I’m continuously getting the verification failed message when trying to sign into the Apple TV app on my 2nd Gen Fire TV Cube. I’ve tried every possible solution and the problem remains. Hard reset, factory reset, uninstall/reinstall app... still nothing... is Apple doing anything to fix this issue? I can sign into the app on every other device and my Apple credentials are all valid..

Posted on Sep 7, 2020 9:56 PM

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5 replies

Sep 7, 2020 11:23 PM in response to Cwgrahamjr27

if you have an older model ATV, the code is entered onto the end of the password as one entry. Example: “password123456” then click submit 


  • email- submit
  • password123456- submit 


If you need more time you can have the code sent to you:

Get a verification code and sign in with two-factor authentication

https://support.apple.com/en-us/HT204974

Apple TV Sign in Issues

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