Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

What if I can’t get ahold of the previous owner how can I turn off the activation lock?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Sep 8, 2020 10:00 AM

Reply

Top-ranking reply

Level 10

731,831 points

Posted on Sep 8, 2020 10:02 AM

You can't(unless the Apple ID involved is yours). It's an anti-theft measure.

(183860)

View in context

Similar questions

activation lock how can I turn off the activation when I don't know who the previous owner is and I can not get ahold of them
165 1
How do I go about activation lock if the previous owner is no more How do I go about activation lock seeing the previous owner is no more
264 2
Activation lock No longer know previous owner, how do I remove activation lock?
272 1

1 reply

Top-ranking reply

Level 10

731,831 points

Sep 8, 2020 10:02 AM in response to Michoalisco94

You can't(unless the Apple ID involved is yours). It's an anti-theft measure.

(183860)

Reply

Activation lock

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up