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Emergency Alerts

My amber alert and emergency alert is not working on my iPhone 11 pro max, I have the alerts toggled on in the notifications, I have also tried to reset my iphone and still does not work. I am in California. Please advise


iPhone 11 Pro Max, iOS 13

Posted on Sep 8, 2020 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2020 11:05 AM

Hi schavez-73,


Thanks for reaching out through Apple Support Communities for help with your emergency and government alerts. We're glad to help in any way we can, so that you're receiving all alerts.


Have these worked before on this iPhone, and with the same carrier? It's important to note that government alerts require a device that is using a SIM card from a supported carrier. It may be necessary to reach out to your carrier directly.


Let us know if the information in this guide helps, under the section titled, "Turn Government Alerts on or off":


About emergency and government alerts on iPhone and Apple Watch


Take care!


1 reply
Question marked as Top-ranking reply

Sep 9, 2020 11:05 AM in response to schavez-73

Hi schavez-73,


Thanks for reaching out through Apple Support Communities for help with your emergency and government alerts. We're glad to help in any way we can, so that you're receiving all alerts.


Have these worked before on this iPhone, and with the same carrier? It's important to note that government alerts require a device that is using a SIM card from a supported carrier. It may be necessary to reach out to your carrier directly.


Let us know if the information in this guide helps, under the section titled, "Turn Government Alerts on or off":


About emergency and government alerts on iPhone and Apple Watch


Take care!


Emergency Alerts

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