Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple tv not responding

my apple tv will only show airplay and if i press any button nothing will happen.

Apple TV HD, tvOS 12

Posted on Sep 8, 2020 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2020 1:57 AM

You are seeing the Conference Room Display screen. It has an On|Off setting in Settings﹥AirPlay. It probably isn’t what you want active in a home situation on regular days, where you want full use of the device as the primary user. Manage AirPlay settings on your Apple TV - Apple Support

  • Normally, press Menu to get out of this screen.

If Menu doesn’t respond, then you may need to pair the remote (again). If your Apple TV remote isn’t working - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 9, 2020 1:57 AM in response to shaylee176

You are seeing the Conference Room Display screen. It has an On|Off setting in Settings﹥AirPlay. It probably isn’t what you want active in a home situation on regular days, where you want full use of the device as the primary user. Manage AirPlay settings on your Apple TV - Apple Support

  • Normally, press Menu to get out of this screen.

If Menu doesn’t respond, then you may need to pair the remote (again). If your Apple TV remote isn’t working - Apple Support

apple tv not responding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.